Sign in partners with the National Association of Free and Charitable Clinics to improve healthcare accessibility offers discounted telehealth options to approximately 1,400 nonprofit clinics 

(Charleston, SC, August 30, 2023), a leading telehealth platform, has partnered with the National Association of Free and Charitable Clinics (NAFC). The NAFC provides resources and support to local clinics and pharmacies that provide free or low-cost healthcare services to the uninsured and underinsured population. 

This partnership has made healthcare more accessible for the hundreds of patients seen by NAFC providers who now use 

“Telehealth has the ability to reach patients wherever they are. We want to put this tool in the right hands—providers that are serving patients with the greatest barriers to healthcare.” 

–Asiyah Franklin, Senior Telemedicine Success Manager at was created to improve healthcare access. That’s why its Professional plan is free for all nonprofits. But through the NAFC, nonprofits get a discount on Clinic plans, which include additional features like personalized branding, shared waiting rooms, and more access to telemedicine success experts. 

“It’s allowed us to take care of those that don’t necessarily have the means to come to the office when they need to,” says Rita Prospero, the Operations Manager at Bergen Volunteer Medical Initiative (BVMI). 

Prospero explains that’s telehealth platform is used for more than just telehealth visits. In the past, BVMI had an application process that required potential patients to come to the clinic multiple times to submit paperwork and complete interviews. With, potential patients only need to come in once for a final interview and to submit paperwork. This has eliminated some of the barriers to receiving affordable healthcare. 

Arlington Free Clinic is another member of the NAFC that uses Kate Nadeau, the Director of Volunteer Resources at the clinic, explained that with over 50 volunteer physicians, they needed a platform that was easy to use and required little onboarding. This would allow for the majority of their time to be spent serving patients. 

“For volunteers, it’s the flexibility that it offers,” says Nadeau. “Being able to pivot and keep moving is impactful.” 

Nadeau went on to share how one volunteer provider moved away but continues to volunteer their time through telehealth. For Arlington Free Clinic, telehealth has made it easier for patients to access care—and for providers to volunteer their time. 

Learn more about how is improving healthcare accessibility at the Tennessee Charitable Care Network’s 2023 conference. Asiyah Franklin, a Senior Telemedicine Success Manager at, will be speaking on the benefits of incorporating telehealth when providing healthcare to underserved populations on September 6 at 3:30 PM CT. 

About is the world’s most loved telemedicine solution. Founded in 2014 by Dr. Brandon Welch, enables healthcare organizations to provide virtual care that's accessible to everyone, everywhere, on any device. According to KLAS research, is the number one telehealth solution healthcare organizations relied on during the COVID-19 crisis. is HIPAA compliant, works in-browser, and requires no downloads. To learn more, visit

About NAFC

The National Association of Free and Charitable Clinics (NAFC) is the only nonprofit 501c(3) organization whose mission is solely focused on the issues and needs of the uninsured and underinsured throughout the nation and the more than 1,400 Free and Charitable Clinics and Pharmacies that serve them. The NAFC has earned the Platinum Seal of Transparency from GuideStar and a 4-star rating from Charity Navigator. Founded in 2001 and headquartered near Washington, D.C., the NAFC is working towards healthy communities for all through quality, equitable, accessible healthcare. For more information about the NAFC, please visit


Leah Berk