(Charleston, SC, October 20, 2022) Doxy.me, the telemedicine platform on a mission to make telemedicine available to all, has upgraded its technology, creating a seamless experience for Mexican healthcare providers and patients, allowing for greater accessibility in healthcare services to Mexico’s 129 million citizens.
The platform automatically detects when Spanish is being used in the browser and defaults to Spanish for both patients and providers.
The enhanced capabilities also allow providers to send customized text messages, email and calendar invites in Spanish, while 24-hour technical support is available in Spanish with local staff based in Mexico City.
“These new features remove barriers between providers and their patients in Mexico,” says Brandon M. Welch, Founder and CEO of doxy.me. “It allows for a higher level of care and a better experience all around.”
On-demand Spanish to English interpreters are now accessible through the doxy.me platform as well. With this service, providers can add a human interpreter to a doxy.me call within seconds with a pay-by-the-minute pricing plan that is more cost effective than traditional interpretation services.
In addition to the language enhancements, the platform upgrade allows providers to collect payments from patients in Pesos via credit card. Additional payment methods will be added in the future.
“The additional capabilities we have added empower Mexican providers to maintain their own virtual clinic,” says Welch. “This will make healthcare more widely available and affordable in Mexico.”
The new Spanish offerings are included in doxy.me’s core suite of services that is free to both providers and patients. Doxy.me has premium features such as screenshare, group calls, and HD video that are available via paid plans.
To get started, sign up for a free doxy.me account.
Doxy.me is a simple, free, and secure telemedicine solution used by providers to reach patients anywhere in the world. The company enables healthcare providers and organizations to offer virtual care to patients that is easily accessible to everyone, everywhere, on any device. Doxy.me is HIPAA compliant, works in-browser, and requires no additional downloads. The company serves more than one million healthcare providers in over 150 countries worldwide. To learn more, visit https://doxy.me.