Doxy.me helps Family & Children's Services turn no one away
Family and Children’s Services (FCS) in Tulsa, Oklahoma never turns anyone away when they ask for help. In fact, their work reaches more than local residents. If you live there, the chances are they’ve helped you or a loved one when they needed it most.
But how does FCS manage to reach so many? Telehealth has played a major role, especially when accessing the hardest-to-reach residents, who are most in need of care. Having held almost four million minutes on doxy.me’s telehealth platform in 2024, FCS is providing more impact than ever.
The doxy.me difference
Every appointment in person
Before adopting doxy.me, FCS had rolled out cloud-based office software to support virtual appointments, but uptake was low. Those appointments weren’t as effective, and took too long to set-up, leading providers to stick to in-person meetings. In turn, this limited access for residents who didn’t have access to transport, or couldn’t take the time to travel in.
Bringing on board a permanent telehealth solution, Brent and his team knew that the only way to best serve their community would be with a solution that:
Their providers wanted to use, and would take the time to do so
Their patients could easily access, and wouldn’t be limited by device-type or internet-speed
Could handle large numbers of appointments over many providers, and wouldn’t take lengthy upfront investment to set-up
Reaching more of the community than ever before
Today, the business card of every single FCS provider has their unique URL printed right on the front. With doxy.me, appointment links work the same way as a physical address: providers can always be found in the same place. As a result, it’s easy to let residents know where to go - whether that’s for a scheduled appointment, in an urgent-care scenario, or as an always-on resource.
Family & Children's Services (FCS) is a Certified Community Behavioral Health Clinic with demonstrated outcomes and a commitment to providing best practice and evidence-based services to clients. FCS has been running for over a century, promoting, supporting and strengthening the well-being and behavioral health of adults, children and families in their local community.
Doxy.me is available to all healthcare providers globally. The telemedicine platform is trusted by over 1 million providers and was named GHP Best Telemedicine Platform 2024.
