Security you can
trust
We understand just how important cyber security is in healthcare. That’s why we’ve done things differently.
Cyber security can be complex. We keep it simple: we don't 
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We know industry standards
HIPAA is constantly changing. That’s why we stay up-to-date on HIPAA and its security and privacy requirements for you. In fact, as part of our community, we help you understand and navigate these changes.
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Patient visits are incognito
Patients don’t create accounts, logins, or any other trackable information. The only way patients can be identified is through the call by you, their provider. Since the call doesn’t store PHI, patients remain anonymous.
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A BAA is arranged for you
Having a business associate agreement (BAA) with your telehealth platform is a HIPAA requirement. Because we keep track of the details in telehealth security, we provide a BAA, ready for you to sign.
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Cyber security is routine for us
Keeping our systems and software secure is a continuous process. That’s why we have processes in place that prevent intruders. And since we’re immediately alerted when there are issues, we can act quickly.
What to expect from our security
24/7 monitoring
With 24/7 monitoring, we can respond immediately to any security breach or suspicious activity.
True end-to-end encryption
All chat messages and video calls sent through doxy.me remain private.
Single sign-on
For added security, you can enable single sign-on to protect access to your account.
Dedicated security team
We have an information security team that is focused on staying ahead of cybersecurity threats.
Vulnerability scans
We proactively look for vulnerabilities, which reduces the risk of attacks.
Leading security standards—worldwide
