01

How we scored platforms for therapists

We scored options on five criteria therapists ask about in demos and support conversations:

1. Patient access. Can a client join from a phone browser without an account or app download?

2. Session fit. Does the plan support typical 45- to 60-minute sessions, and can caregivers or interpreters join when needed?

3. Privacy and agreements. Is a Business Associate Agreement (BAA) available, and is healthcare use clearly supported?

4. Clinical workflow. How do notes, consent, screen sharing, and group sessions fit the therapy hour?

5. Total cost. What do you pay for video alone versus an all-in-one EHR with telehealth included?

We weighted patient access and session fit highest for therapy, because a missed join link or a hard time limit often costs more than a missing admin feature.

02

What are the best telehealth platforms for therapists in 2026?

1. Doxy.me: Best for browser-based therapy visits

Doxy.me is a browser-based telehealth platform that providers use to meet with patients online. Clients open your Room link, check into a Waiting Room, and join without creating an account.

Free covers unlimited one-to-one video visits and a BAA at no charge. Premium adds Group Call, Screen Share, Whiteboard, Teleconsent, Scribe, and other clinical apps at no extra charge when your sessions need more than a basic connection.

Best for: Solo therapists, small practices, and large clinics who need reliable, high-quality telehealth that's simple for providers and easy for patients to access.

Trade-off: Free does not include screen sharing, group visits, or automatic notes. Those require Premium.

2. SimplePractice: Best for all-in-one private practice management

SimplePractice combines scheduling, documentation, billing, and telehealth in one product. Published solo plans start around $49 to $99 per month, depending on tier, with telehealth included on the plans therapists commonly choose.

Best for: Therapists who want one login for calendar, notes, claims, and video.

Trade-off: You pay for a full practice system even if you only need stronger video. Group telehealth, automated notes, and some add-ons may cost extra on lower tiers.

3. TherapyNotes: Best for practices that want EHR telehealth with clear upgrades

TherapyNotes publishes solo pricing around $69 per month, with basic telehealth included and a Premium Telehealth upgrade for higher participant limits and HD features.

Best for: Practices already oriented around TherapyNotes documentation and billing.

Trade-off: Advanced video features sit behind an add-on. Confirm whether your typical couples or family sessions need that upgrade.

4. Upheal: Best when documentation support is part of the decision

Upheal combines telehealth with documentation tools aimed at therapy notes. Its free tier can support video visits, while paid plans unlock deeper automatic documentation from sessions held in the platform.

Best for: Therapists who want help taking session notes and basic video features.

Trade-off: Free documentation options are more limited than paid automatic notes. Confirm couples and family formats before you commit your whole caseload.

5. Zoom for Healthcare: Best when your organization already standardized on Zoom

Zoom’s healthcare arrangements can work when your clinic already uses Zoom and has the right paid healthcare plan and BAA in place.

Best for: Organizations with existing Zoom administration, training, and IT support.

Trade-off: Consumer Zoom Basic is not a healthcare arrangement. Meeting time limits and BAA requirements can interrupt therapy workflows if you stay on the wrong plan.

6. Google Meet with an appropriate Workspace BAA: Best for organizations already on Workspace

Google Meet can fit clinics that already run Google Workspace with the right edition, configuration, and BAA.

Best for: Practices whose security and IT teams already manage Workspace.

Trade-off: A personal Google account is not the same as an organizational healthcare arrangement. Confirm BAA coverage before putting protected health information in Meet.

03

How to choose without overbuying

Walk through one real therapy appointment before you buy:

• Ask a colleague to join as a client on a phone browser.

• Time a full 50-minute session against any plan limits.

• Test what happens when a partner, parent, or interpreter needs to join.

• Check where the automated note lands after the session.

• Separate ongoing free features from temporary trials.

If you already like your EHR, a dedicated telehealth tool can be enough. If you are rebuilding scheduling, notes, and billing at the same time, an all-in-one system may reduce tool sprawl.

04

What this ranking is not

This page is not a paid placement list, and it is not a claim that one platform wins every specialty. Child, couples, group, EMDR, and psychiatry workflows can change the ranking. Revisit your choice when your caseload, supervision model, or insurance mix changes.

05

Frequently asked questions

Is the best telehealth platform for therapists always an EHR?

No. Many therapists keep records in one system and video in another. That can work well when the video tool is easy for clients and the EHR already handles notes and claims.

Does free telehealth work for weekly therapy?

It can, if the Free plan supports your session length, modality, and privacy requirements. Upgrade when you hit a specific gap, such as group sessions, screen sharing, or automated documentation support.

Do clients need to download an app for doxy.me sessions?

No. Clients don't need to download anything, create an account, or remember a password. They simply click on your doxy.me link and check in.

Can doxy.me replace my EHR?

No. Doxy.me is telehealth software. It does not replace a full electronic health record for charting, claims, and practice management. Many therapists use doxy.me alongside their existing systems.

Next step

Compare Free and Premium on doxy.me if you want browser-based therapy visits without buying a full EHR. If you need scheduling, notes, and insurance billing in one place, shortlist an all-in-one system and test a live client join before you switch.