The short answer
Doxy.me supports patients in over 100 languages, on-demand interpreters in over 240 languages, and payments in over 135 currencies, reaching patients in languages native to 9 out of 10 people worldwide.
Doxy.me, the web-based telemedicine platform on a mission to make telemedicine available to all, is accessible to most of the world’s population.
Less than 5 percent of the world’s population speaks English as their primary language. Few non-English telemedicine options leaves billions relying on video communication technologies that are not ideal for healthcare.
“Non-English speaking and low English proficiency patients already experience health disparities due to language barriers,” says Brandon M Welch, MS, PhD, Founder and CEO of Doxy.me, “The lack of telemedicine technology available to non-English speakers has only exacerbated the problem.”
To overcome language and international barriers, doxy.me has three specific international-friendly features on the platform:
01
Language localization
Patients can use doxy.me in over 100 languages, including Spanish, Finnish, French, and Portuguese
Preferred language automatically changes to the user’s browser language, no additional steps are necessary
Providers can view doxy.me in 20 languages and also send customized text messages, email, and calendar invites in the patient’s preferred language
All languages are available to users for free
02
On-demand interpreters
Providers can add a human interpreter to a doxy.me call within seconds for over 240 languages
24/7 on-demand access to real-time, two-way interpretation services powered by the Interpreter app
Pay-by-the-minute pricing makes it more cost-effective than traditional interpreter services
03
Local currency support
Providers can charge patients through doxy.me in over 135 major currencies, including EUR, AUD, NZD, and CAD
Doxy.me subscriptions will be billed in local currencies (if available), avoiding the frustration of exchange rate fluctuations
“With the technology available today, there is no reason a patient can’t speak to their own healthcare provider, in their own language, anywhere in the world.” says Brandon M Welch, MS, PhD, Founder and CEO of Doxy.me.
With these internationalization enhancements, doxy.me helps providers deliver care to patients in languages that are native to 9 out of 10 people worldwide.
Doxy.me is positioning itself to become the global leader in telemedicine software with these enhancements. The company already has more than one million healthcare providers in over 150 countries worldwide. Half of doxy.me’s workforce is located outside the U.S.