New Feature: Patient Queue

We are excited to announce our latest feature, Patient Queue. Patient Queue will provide more information on your patients and allow you to use a few features in the waiting room. Just click the 3 dots to the right of your patient's name.


Our new patient queue will tell you the following:

  • If a patient allowed access to their camera and microphone
  • How long the patient has been waiting
  • Location of the patient
  • What type of device they are on
  • Operating System
  • Wi-fi strength (Coming Soon)
  • What browser they are on
  • Timer that shows you how long you have been on a call

You will be able to do the following:

  • Collect payments from the waiting room
  • Send/receive a file from the waiting room
  • Send a chat message
  • Start an audio only call
  • End Call (remove patient from the waiting room)

Patient Queue will be available to everyone during beta testing. After beta testing it will be a feature on our Professional and Clinic plans.

For questions or comments, you can email

Courtney Larson

Read more posts by this author.